You can easily track your order by clicking on the **“My Account”** link at the top-right corner of the Bit Electronics website.
Then, click the **“Track”** button to open your account dashboard. Here, you’ll find live updates about your order’s current status, shipment details, and expected delivery time.

To cancel an order, log in to your **Bit Electronics account** and click on **“My Orders.”**
Next, click the **“Cancel”** button beside your order. You’ll be asked to provide a short reason for cancellation before confirming.
Alternatively, you can call our **Customer Helpline** at **+92 307 4909598** to request a cancellation before dispatch.

To submit a query, click on the **“Contact Us”** option from the main menu.
Fill out the form with your details and message, then click **“Send.”**
You can also contact our support team directly via email at **info@bitelectronics.com.pk** or call **+92 307 4909598** for quick assistance.

Shopping at Bit Electronics is quick and secure.
After logging in, browse through our products and click the **“Add to Cart”** button.
Once you’re done, click the **Cart Icon** at the top-right corner to review your order. You can update the quantity, remove items, or proceed to checkout.
At checkout, fill in your billing and shipping details, then click **“Place Order.”**
You can also shop as a **guest user** without registering an account.

Bit Electronics offers a wide range of **home and commercial appliances** including:
**LED TVs, Air Conditioners, Refrigerators, Washing Machines, Microwave Ovens, Geysers, Water Dispensers, Deep Freezers, Kitchen Hoods, Cooking Ranges, Dishwashers, Small Electronics, Heaters, and more.**
All our products are **brand new, box-packed, and backed by official brand warranties.**

Yes, you can!
If you don’t have internet access, simply call our helpline at **0340-1111-444**.
Our support team will help you place your order quickly and securely anywhere in Pakistan.

Bit Electronics regularly updates customers about **new deals, sales, and promotions** through email, SMS, and social media.
Follow us on **Facebook, Instagram, and YouTube** or visit our homepage to stay updated on exclusive offers.

To request a **return, replacement, or refund**, fill out the **Contact Us** form with your **Order ID**, **Billing Email**, and **Phone Number**.
Alternatively, you can email us at **info@bitelectronics.com.pk** or call **+92 307 4909598**.
Refunds are processed within **7 working days** after product verification.
Learn more on our [Return & Refund Policy](https://www.bitelectronics.com.pk/return-and-refund-policy) page.

Bit Electronics guarantees that every product sold is **100% genuine and brand new**.
All items are verified, box-packed, and sourced directly from **official brands** like **GREE, Haier, Dawlance, Orient, TCL, Ecostar, and Nasgas.**

Every appliance comes with an **official brand warranty card.**
To claim a warranty, contact the brand’s **authorized service center** listed on your warranty card.
Bit Electronics will gladly assist you with claim guidance, but warranty services are handled directly by the respective brands.

Bit Electronics accepts multiple payment methods:
– **Cash on Delivery (COD)**
– **Credit/Debit Card**
– **Bank Transfer**
– **Pay Order**

Please note: **COD** is available only in selected regions. For details, check the delivery schedule on the product page.

For **Lahore customers**, same-day delivery is available within **5 hours**.
For other cities, delivery times depend on your zone and courier schedule.
You can check your delivery zone on the **Delivery Schedule** mentioned at the end of each product page.

If your order is delayed beyond the estimated delivery date, please call our helpline at **+92 307 4909598** or email **info@bitelectronics.com.pk** with your **Order ID** for quick support.

The **Cash on Delivery (COD)** option may not appear for customers in **Zone C & D** regions.
In such cases, you can still place an order by selecting **Bank Transfer** or **Credit/Debit Card** at checkout.